Shipping policy

At Amara Belle, we want your order to arrive when we said it would, packed properly, with tracking you can actually follow. This policy explains how orders are processed, shipped and delivered to the United States and Australia.

Order processing

Cut-off time: 1:00 PM EST, Monday to Friday.

  • Orders placed before 1:00 PM EST on a business day begin processing the same day.
  • Orders placed after the cut-off, at a weekend, or on a public holiday begin processing the next business day.

Processing time: 1 to 2 business days. Processing covers order verification, picking, quality checking and packing. Business days exclude weekends and US federal holidays.

Shipping and delivery time

  • Shipping method: standard delivery, tracking included
  • Transit time: 4 to 8 business days after processing
  • Estimated total delivery time: 5 to 10 business days from the date the order is placed

These are estimates. Actual delivery can vary with your location and with factors outside our control.

Shipping cost

Rates are per order, not per item:

  • Standard Shipping: $4.99 USD, tracked, 5 to 10 business days
  • Insured Priority Shipping: $9.99 USD, tracked and insured, 5 to 7 business days

Free shipping on 2 or more items. Add two or more items to your order and shipping is free, applied automatically at checkout. No code needed and there is no minimum order value.

Where we ship

We currently ship to the United States and Australia only. International shipping beyond these destinations is not available at this time.

Tracking

As soon as your order ships you will receive a confirmation email containing your tracking number. Use it on the carrier's website to follow your parcel. Note that a tracking number can take up to 48 hours to show its first scan.

Carriers

We work with established shipping providers. The carrier used for your order may vary depending on your delivery address and on logistics availability at the time of shipping.

Incorrect or incomplete addresses

It is the customer's responsibility to provide accurate delivery details at checkout. If an order is returned to us because the address was incorrect or incomplete:

  • We will contact you to confirm the correct details
  • An additional shipping charge may apply to send the parcel out again

Delivery issues

If your parcel is marked as delivered but has not reached you, please:

  • Check with anyone else at the address and with your neighbours
  • Check any porch, side entrance or parcel box
  • Contact the carrier directly with your tracking number, since they can see the exact scan location

If it is still missing after that, contact us and we will help you chase it.

Delays outside our control

We aim to meet every estimate, but delays can happen because of weather, carrier disruption, customs, high seasonal volume or other unforeseen events. Where a significant delay occurs we will make reasonable efforts to keep you informed.

Contact

Store name: Amara Belle
Website: amara-belle.com
Email: support@amara-belle.com
Phone: +1 503-445-6037
Address: 2709 N Hayden Island Dr, Portland, OR 97217, United States