On Standard Shipping, most orders arrive 5 to 10 business days after you place them. That breaks down as 1 to 2 business days to process and pack, then 4 to 8 business days in transit.

Choose Insured Priority Shipping at checkout and the whole thing takes 5 to 7 business days instead.

Orders placed before 1:00 PM EST on a business day start processing the same day. Anything after that, or on a weekend or public holiday, starts the next business day.

Full details are in our Shipping Policy.

Standard shipping is $4.99 per order, fully tracked. Insured Priority is $9.99 per order, tracked and insured. Order 2 or more items and shipping is free, applied automatically at checkout with no minimum order value and no code needed.

Not yet. Right now we ship within the United States only. We hope to add more destinations later, and we will announce it here and on the home page when we do.

You will get a shipping confirmation email with a tracking number as soon as your parcel leaves us. Use that number on the carrier's site, or start from our Track Your Order page.

If nothing has arrived within 2 business days of ordering, check your spam folder, then tell us.

Before anything else, please:

• Check with anyone else at the address, and with neighbours
• Check any porch, side gate or parcel box
• Call the carrier with your tracking number, since they can see the exact scan location

Still nothing? Contact us and we will help you chase it.

Message us straight away. If the order has not shipped we can usually correct it.

If a parcel comes back to us because the address was wrong or incomplete, we will contact you to confirm the right one. A second shipping charge may apply to send it out again.

You have 60 days from delivery to request a return. Pieces need to be:

• Unworn, unwashed and in original condition
• Free of marks, odours, pet hair and any damage from after delivery
• Returned with all original tags still attached
• Accompanied by proof of purchase

For hygiene reasons we cannot accept swimwear or pierced jewellery once the hygiene seal or tag has been removed. Full details in our Return and Refund Policy.

Four steps:

• Email us with your order number and which pieces you are returning
• Wait for our reply with instructions and the correct return address
• Pack the item with its tags still on
• Send it with a trackable service and keep the tracking number

Please do not send anything back before you hear from us, or we may not be able to match it to your order.

You do, for a change of mind. We do not send prepaid labels, and we cannot refund something that never reaches us, so please use a trackable service.

The exception: if a piece arrives damaged, faulty or is not what you ordered, the return is on us.

We inspect returns as they arrive and tell you the outcome either way. Once approved, the refund goes back to your original payment method within 2 business days.

Original shipping fees are not refunded unless the fault was ours. Your bank may take a few days more to show it. If it has been more than 7 business days since approval, chase us.

Yes, as long as the original is unworn, unwashed and still tagged. Say so when you email us and we will set it up rather than sending you round the return process twice.

Email us with your order number and clear photos of the problem, including the tag. Once we have confirmed it we will sort out a replacement or a refund at no cost to you.

Only before it has been processed or shipped, so contact us immediately. Once a parcel is on its way it has to go through the normal return process after it arrives.

Visa, Mastercard, American Express, Discover, Diners Club, Maestro, Union Pay, Apple Pay, Google Pay and Shop Pay.

Payments are processed by Shopify's secure checkout. We never see or store your card details.

Yes. Checkout runs over encrypted connections and is PCI compliant. Card details go straight to the payment processor and are never stored on our side. See our Privacy Policy for how we handle everything else.

Usually, if you catch us before it is processed, which is within 1 to 2 business days of ordering. Message us with your order number and what needs to change.

Once it has shipped, changes are not possible and it has to go through the return process instead.

Two emails: one confirming the order straight away, and a second with tracking once it ships. If neither turns up, check spam, then tell us the email address you used at checkout.

Most of our pieces run true to size with a relaxed cut. Between sizes, or want a closer fit? Size down. Want more drape, particularly on maxi dresses and sets? Size up.

Measurements for each individual piece are listed on its product page, since fit varies by style.

In the description on each product page: bust, waist, hip and length for that specific piece. Measure a garment you already own and love, then compare. It beats guessing from a generic size chart.

Still unsure? Ask us and we will help you pick.

Exchange it for another size within 60 days, as long as it is unworn, unwashed and still tagged. Email us and we will guide you through it.

It varies by piece and the exact composition is listed on every product page. Broadly, we favour fabrics that hold a print well and drape properly: cotton blends, soft knits, chiffon and lightweight woven fabrics that keep their colour.

As a general rule:

• Wash cold, on a gentle cycle, with similar colours
• Turn printed pieces inside out to protect the print
• No bleach, no harsh detergent
• Hang or lay flat to dry rather than tumble drying
• Cool iron on the reverse if needed

Always follow the care label sewn into the garment, since it takes priority over anything here.

Very close, but screens vary and dyed fabric varies slightly between batches. Bold prints in particular can read a little differently in daylight than on a phone.

If a colour is not what you expected you can return or exchange within 60 days, unworn and tagged.

Bold prints, easy silhouettes and pieces that let a woman take up space. The whole story is on our Our Story page.

Our pieces are produced internationally to our specifications. We choose makers on quality and consistency rather than on any particular country of origin, which is how we keep prices where they are.

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